White Caps 104

A COMPLETE NIGHTMARE

★☆☆☆☆ 1 of 5

This place deserves a NEGATIVE rating but since that isn’t optional then a 1 star is what they are gonna get but they don’t even deserve a one star!! This has been the absolute WORST CONDO in orange beach!! DONT WASTE YOUR MONEY FOR THIS NASTY PLACE!! Checked in at 4:00 - condo was a complete mess, not cleaned at all (cleaners walking in behind us) Had to go buy a non needed cooler to store groceries that were bought before check in so they didn’t go bad bc we wasn’t able to get into our room until a hour in a half past check in time!! Spoke with customer service but they refused to do anything since it was “the weekend” .. spoke with management Monday EVENING FINALLY, & management was HORRIBLE!!5:30 got into room - condo still dirty, sand and sea shell piles in one of the rooms, had to go to the store to buy cleaning supplies & cleaners came back AFTER I had already went and purchased the items to reclean itStains on the couch & furniture is worn out and nastyOne of the dresser bottom drawer broken in one of the guest roomsBlinds were broken in the master bedroom All Towels & bedding stunk and i had to completely rewash themOnly Half the outlets workBeds hard as a rock, VERY UNCOMFORTABLE We Didn’t have sheets/pillows/blankets for the pull out couchWe Visit orange beach every single year and this was the worst experience ever!!Got a text from Customer service stating that they strive for 5 star — but they are AWFUL & are rated in the negatives

Submitted on Jun 28, 2024 through EMAIL_SOLICITED

Girls Trip

★★★★★ 5 of 5

I made the reservations but we all loved the location and how clean the place was. Usually go to Florida but this vacation was great and we hope to see you again next Girls Trip

Submitted on May 20, 2024

Great pool and beach access

★★★★☆ 4 of 5

Well laid out condo giving ample space for family of four ( adult children) . Nice decore, beds fine, kitchen stocked for needs. Berber carpet a bit outdated and worn especially at back door which is a high traffic area but it’s a beach place. Patio is great and used box fan to bring in beach air/wind for cooling. Use box fan in main bedroom as slightly warmer than other rooms too. The ground floor worked GREAT to walk out the door to pool and short walk to beach. We were there pre-season before crowds so never more than one group at pool to invade our ground level privacy. No privacy if in-season as the condo is in the middle of complex and folks at pool can easily see in condo. Condo has nice plantation shutters. WiFi worked well allowing adult daughter to work virtually. Check out is strict at 10 am. We hung by pool until our afternoon flight and rinsed off in beach/pool rinse off shower and changed in fitness bathroom ( no showers by fitness room or indoor pool) we used beach service for chairs and umbrellas daily. Easily walked back to condo for food, snacks, drink refills- no need to lug coolers to beach, big plus! Condo soooo easy and convenient!!! Would stay again.

Submitted on May 11, 2024